BIG RED SERVICES GOLD COAST –
RESTORATION – CARPET, UPHOLSTERY, TILE CLEANING, WATER/FLOOD EXTRACTION
& PEST MANAGEMENT
Protecting Your Environment is Our Business
We have over 38 years experience as Big Red Services offering Carpet Cleaning, Upholstery Cleaning, Tile/Grout Cleaning & Leather Cleaning, Mattress Sanitization, Fabric Protection & Pest Management including Termites & Bird Control on the Gold Coast. Commenced in 1979, our services have always covered residential and commercial areas for our clients.
Constantly upgrading our equipment, training staff, expanding our services and looking for new technology within the market place, enables Big Red Services to offer the expertise and customer service others just can’t deliver, giving you a great job every time, with peace of mind.
Our Mission Statement to you:
Our aim is 100% satisfaction to YOU our customer through
Service, Integrity, Pride and Technology
Service, Integrity, Pride and Technology
THE BIG RED PROMISE
Feedback is welcome
Over the last thirteen (13) years we have seen huge changes within Big Red Services. I am fortunate to have several key personnel by my side, but still hold myself completely responsible for the business. So, if at any time you are not happy with any of our services, please call me personally on 5539 6799 and tell me why. I want to know, I can’t fix your concerns without this information and your support. We are all only human, everyone has a bad day every now and then.
You have our total support
If at any time you are not 100% happy with the work, our Operations Manager will happily return at no extra cost to yourself and redo the work until you are satisfied with the end result. If you’re not happy…… we are not happy as we take pride in our work. Our reputation is everything as 70% of our work comes from referrals.
Big Red Services are Completely Professional
Big Red Services has expanded our expertise to now cover Mould Remediation, Fire and Smoke Restoration and Termite Inspections. We still offer the old favourites Pest Control, Carpet Cleaning, Upholstery Cleaning, Tile Cleaning, Water / Flood Extraction, Mattress Sanitizing and Cleaning and Fabric Protection.
Big Red Staff are Trained and Experienced Technicians
All Big Red Technicians have undertaken training either with IICRC (Institiute of Inspection Cleaning and Restoration Certification). They are all employees with Big Red Services NOT sub-contractors. Big Red Services is also a Certified Business with IICRC. Our Pest Technicians are all fully licensed with Queensland Health and hold I.D. cards. All Insurances are in place, plus Workcover Qld.
Big Red Prices Are Fair
Big Red Services may not be the cheapest quote that you receive, but we won’t be the dearest either, and we believe in not cutting corners. We offer excellent service and professional advice regarding all of our services. If there is an issue we don’t know, then we will ask and find out about it for you. We also use the best possible products available to us, which means you have fewer problems, peace of mind and confidence in a job done properly, without damage to your property and safe for the environment.
The Difference, as mentioned above, all of our Technicians are employees, NOT Sub-Contractors. Hence, our technicians don’t need to do the hard sell to make up their wages. Our team are all happy and work together extremely well, ranging from six down to two years service, so I guess that says a lot ! A happy employee is a productive employee.
Thank you for looking at our site and considering Big Red Services Gold Coast. If we can be of service in any way, please do not hesitate to call us on 5539 6799.
Kind Regards
Narelle 🙂
Owner / Manager
