0400 753 521

BIG RED SERVICES GOLD COAST

RESTORATION – CARPET, UPHOLSTERY, TILE CLEANING, WATER/FLOOD EXTRACTION & PEST MANAGEMENT

We have over 40 plus years of experience as Big Red Services offering Carpet Cleaning, Upholstery Cleaning, Tile/Grout Cleaning & Leather Cleaning, Mattress Sanitization, Fabric Protection & Pest Management including Termites & Bird Control on the Gold Coast.

Commenced in 1979, our services have always covered residential and commercial areas for our clients. We use Australian owned suppliers and manufacturers to ensure we support the local business.

Constantly upgrading our equipment, training staff, expanding our services and looking for new technology within the market place, enables Big Red Services to offer the expertise and customer service others just can’t deliver, giving you a great job every time, with peace of mind.

Our Mission Statement to you:

Our aim is 100% satisfaction to YOU our customer through Service, Integrity, Pride and Technology

Meet the owner of Big Red Gold Coast Carpet Cleaning and Pest Control David Hall.

David Hall began working within the residential and commercial industry from an early age and after 6 years he founded Sunstate Carpet Cleaning and later South QLD Restoration. In 2022, David took over Big Red Gold Coast in order to continue to provide a high-quality service and further expand his operations across the Gold Coast and Northern Rivers regions.

Over the past 20 years he has recruited experienced personnel together with bringing in younger members to be trained in all aspects of our services offered from carpet and rug cleaning to water damage and flood recovery. David is a triple masters technician and currently holds accreditations and qualifications in the following areas:

  • Certified IICRC (Highest Level)
  • ITI Training (Highest Level)
  • Applied Microbial Remediation
  • Health & Safety
  • Water Damage Restoration
  • Applied Structural Drying
  • Fire & Smoke Restoration
  • Odour Control
  • Carpet Cleaning
  • Tile Repairs & Restoration
  • Carpet Repairs
  • Upholstery Cleaning Course Accreditation
  • Pest Control
  • Completion of Methamphetamine Awareness
  • Decontamination Training
About The Big Red gold coast

THE BIG RED PROMISE

Feedback is Welcome

Over the last Sixteen (16) years we have seen huge changes within Big Red Services.  I am fortunate to have several key personnel by my side, but still hold myself completely responsible for the business. So, if at any time you are not happy with any of our services, please call me personally on 0400 753 521 and tell me why. I want to know, I can’t fix your concerns without this information and your support. We are all only human, everyone has a bad day every now and then.

You have our total support

If at any time you are not 100% happy with the work, our Operations Manager will happily return at no extra cost to yourself and redo the work until you are satisfied with the end result. If you’re not happy…… we are not happy as we take pride in our work.  Our reputation is everything as 70% of our work comes from referrals.

Big Red Staff are Trained and Experienced Technicians

All Big Red Technicians have undertaken training either with IICRC (Institute of Inspection Cleaning and Restoration Certification). They are all employees with Big Red Services NOT subcontractors.  Big Red Services is also a Certified Business with IICRC.  Our Pest Technicians are all fully licensed with Queensland Health and hold I.D. cards.  All Insurances are in place, plus Workcover Qld.

BIG RED PRICES ARE FAIR

Big Red Services may not be the cheapest quote that you receive, but we won’t be the dearest either, and we believe in not cutting corners. We offer excellent service and professional advice regarding all of our services.  If there is an issue we don’t know about, then we will ask and find out about it for you. We also use the best possible products available to us, which means you have fewer problems, peace of mind and confidence in a job done properly, without damage to your property and safe for the environment.

The difference, as mentioned above, all of our technicians are employees, NOT Subcontractors. Hence, our technicians don’t need to do the hard sell to make up their wages. Our team are all happy and work together extremely well, ranging from six down to two years of service, so I guess that says a lot! A happy employee is a productive employee.

Thank you for looking at our site and considering Big Red Services Gold Coast. If we can be of service in any way, please do not hesitate to call us on 07 5539 6799

Kind Regards

The Team at Big Red

Copyright © 2022 Big Red Gold Coast